This privacy policy tells you what to expect when Developing the Young Workforce (DYW) North East collects your personal information.
Any personal data provided by you to Developing the Young Workforce North East through your use of this website will be held and processed in accordance with the data protection principles set out in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and any subsequent relevant legislation applicable in the United Kingdom. This policy only applies to this website. When we link to other websites - including dyw.scot - we encourage you to read the privacy policy statements contained on those sites.
If you have any queries concerning your personal information or any questions on our use of the information, please email info@dyw.org.uk.
The Scottish Government is the data controller for personal information collected through Developing the Young Workforce North East website.
Why we collect personal data
We gather this information in order to:
improve the site by monitoring how you use it
respond to any feedback you send us, if you've asked us to
The personal data you send us can be viewed by authorised people in the Scottish government.
Data we collect
1. Visitors to our websites
Technical information – This website keeps track of usage data, such as the source address that the page request is coming from (your IP address, domain name, operating system, browser type), date and time of the page request, the referring website (if any) and other parameters in the URL (for example search criteria). This information is stored in log files and is used for system administration and aggregated and statistical reporting but is not attributed to you as an individual.
Cookies – A cookie is a small data file that certain websites write to your hard drive when you visit them. Please refer to our cookie policy http://www.dyw.org.uk/cookie-policy.html to understand how cookies may collect information on our site.
2. Feedback
If you contact us asking a question or giving feedback, we collect your email address and any other personal data contained in your message. If you contact us asking for information, we may need to contact DYW Scotland, other DYW regional Groups, other government bodies or agencies to find that information. We will only hold your personal data until your query has been dealt with. If your feedback or request for information involves us needing to forward your details to those mentioned above, they will then follow their own GDPR practices in relation to how they hold, store and process your personal data.
3. On occasions, for events and wider activities, we may embed a form into our website which, if you complete, will gather your details in order to be informed or involved in the activity or event. We will collect your email address and any other personal data contained in the form. We will advise you in the form how we plan to use your data and we will process this under the conditions of legitimate Interest. You can ask for your data to be removed at any time by contacting info@dyw.org.uk.
Your rights
You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).
In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.
Find out more about your rights on the Information Commissioner's site.
In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.
If you have concerns about the Scottish Government's compliance with data protection laws please contact our Data Protection Officer.
Contact
Data Protection Officer
Victoria Quay
Commercial Street
Edinburgh
EH6 6QQ
Email: DataProtectionOfficer@gov.scot
Complaints
If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.
For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 08456 30 60 60
Website: www.ico.org.uk
You can also report any concerns here: https://ico.org.uk/concerns/handling/
Developing the Young Workforce (DYW) North East CRM Privacy Policy
The Scottish Government takes the security of your personal data very seriously. This statement sets out why we need your information, what we need and how we will use it.
DYW North East works across the region to better connect industry with education.
This Policy will cover the following topics:
Why do we need data about you?
How will your data be used?
What information about you is needed?
How will we store your data?
Sharing your data
Your rights
Complaints
Please note, we have a separate privacy policy pertaining to our website www.dyw.org.uk this can be viewed above.
Why do we need data about you?
The Scottish Government and DYW North East need to collect information about you (data) when you contact us for Young Person Guarantee (YPG) and DYW engagement, we need this to provide you with further information about the YPG and DYW. In addition, the data is used to deliver services that will support your involvement for the purposes and benefits you have set out.
We are able to gather, use and share (process) your data as a “public task in the public interest” under relevant laws, including the General Data Protection Regulation (article 6(1) (e)).
For the purposes of the General Data Protection Regulation, the Scottish Government is the Data Controller of your personal information and DYW North East, as Data Processor, will process this information on behalf of the Scottish Government.
How will your data be used?
The Scottish Government and DYW North East will use your data to:
Help us agree with you the appropriate type of service we can provide to support you in the purpose of your engagement with us.
Monitor and report on our performance in supporting you and your organisation, including producing organisation and sector level statistics and monitoring reports.
Better understand how our services work, what difference they make to the people involved and how to improve future services for people like yourself and their organisations.
We will also share your information to enable partnerships and engagements you have approved or requested.
We are able to gather, use and share (process) your data as a “public task in the public interest” under relevant laws, including the General Data Protection Regulation (article 6(1) (e)). DYW North East and the YPG team may contact individuals on the basis set out under GDPR Article 6 (f) that processing is necessary for the purpose of the public task we are pursuing to inform individuals of the products and services we offer. In all cases where we use this lawful basis, individuals will have the right to immediately unsubscribe from further contact if they are not interested in the product or service offered.
Where DYW North East is processing data and this is not fully covered by the above lawful basis, they will request individuals’ specific consent to process their data relevant to the particular service they are providing.
What information about you is needed?
To deliver, monitor and evaluate the YPG and DYW, we will ask for:
Your name, contact details, interests in relation to the YPG and DYW
Your organisation’s details
Information related to the 5 Asks of the YPG, and DYW involvement, this includes but is not limited to
Activities involved within education in Scotland
Offers to schools, colleges and young people in Scotland, through Marketplace and outwith this digital tool. For example, work placements and work inspiration activities.
Partnerships with education
DYW Events and Training in Scotland, including e-learning
Digital and verbal communication
How we will store your data
Your data will not be transferred to, stored at, or processed in a destination outside the United Kingdom. We will store your information on databases held in locations that have been tested for electronic and physical security and access will be permitted only to those with a need to know. We will not store your personal information for longer than is necessary to deliver and evaluate the services we offer.
We will store this data for the duration of the YPG Policy and DYW Strategy and for 12 months beyond any end date to support evaluation. After this point if we do not continue to deliver the work of the YPG or DYW, it will be erased from our records. You have the right to access, rectify or erase your data at any point.
Sharing information
To deliver our services, Scottish Government and DYW North East may need to share the minimum necessary of your personal details with:
- Other organisations necessary for your full participation in the services we offer.
To evaluate our services, we may also contact you to invite you to take part in the evaluation of our services. The feedback you give will help shape the services we offer. The information collected will be used for research, evaluation and statistical purposes only. You do not have to take part in evaluation activities if you do not want to.
For evaluative purposes we may only link your organisation’s information with data held on your organisation by other government departments. This is so we can find out how the services your organisation received made a difference in the longer term. This linking will be done in an anonymous way, and you will not be identifiable in any information which is published. The information will be treated so that it is fully compliant with the General Data Protection Regulation.
We will not share your contact information for any marketing purposes.
Your rights
You have the right to access the personal data we process about you. To access the personal data we process about you, submit a request in writing (by post or email) to the Scottish Government Data Protection Officer (address below). The Scottish Government will treat this as a Subject Access Request and will respond within one calendar month of receipt of the request.
You can also access and edit your personal details on our CRM Data Protection Portal HERE. The first time you do this you will be asked for login details, please click the ‘forgotten password’ link which will generate a new one for new user access.
You have the right to object to processing that is or is likely to cause substantial damage or distress to you or another. To exercise this right, please write stating what processing you object to and why it is causing, or is likely to cause you damage or distress. The Scottish Government will consider the request and respond within one calendar month whether the objection is accepted.
We seek to ensure that personal data processed is accurate and up to date. You have the right to request to rectify, block, erase or destroy inaccurate information. To exercise this right you can write to the Scottish Government setting out the information and the reasons you wish it to be changed etc. We will consider the request and respond within one calendar month whether the request is accepted.
You have the right to be confident that we will handle your personal information responsibly and in line with good practice. If you have a concern about the way we are handling your information you can write using the details below.
Find out more about your rights on the Information Commissioner's site.
If you have concerns about the Scottish Government's compliance with data protection laws please contact our Data Protection Officer.
You can request a copy of any personal data we hold about you by making a subject access request (SAR) under the General Data Protection Regulation, by:
completing the form at https://www.gov.scot/publications/subject-access-request-form/ and returning it by email or post·
sending an email to dpa@gov.scot
writing to us at:
Information Assurance and Data Protection Team
Information and Technology Services (iTECS)
V Spur
Saughton House
Broomhouse Drive
Edinburgh
EH11 3XD
You should also provide proof of identity - acceptable forms of ID include:
copy or scan of the photograph page of your passport or
copy or scan of your photocard driving licence or
copy or scan of at least two utility bills/bank statements from the last six months detailing your name and current address
Complaints
In the first instance please contact our Data Protection Officer with any information rights concerns on dataprotectionofficer@gov.scot.
If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO is the supervisory authority responsible for data protection in the UK.
For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 08456 30 60 60
Website: www.ico.org.uk
You can also report any concerns here: https://ico.org.uk/concerns/handling/
We keep our CRM privacy policy under regular review and we will place any updates on www.dyw.org.uk. This privacy policy was last updated on 19 January 2023.
This site places small files, known as 'cookies', onto your computer to collect information about how you browse.
These cookies aren't used to identify you personally.
You will normally see a message on the site before we store a cookie on your computer.
Find out more about how to manage cookies.
Measuring site usage
We use Google Analytics and Databox to collect information about how you use dyw.org.uk. We do this to help make sure the site is meeting your needs and to help us make improvements.
We store information about:
the pages you visit and how long you spend on each page
how you got to our site
what you click on while you're visiting our site
Any information we get is received in a way that we can't identify anyone by it. For example, we never receive your name or address.
We don't make any attempt to find out the identities of people visiting dyw.org.uk and we don't allow Google Analytics or Databox to do this either.
All information we get through cookies and analytics will be treated in confidence. We will never sell, trade or give your details to third parties, unless we're required to do it by law.
Website Accessibility Statement
Developing the Young Workforce (DYW) North East is committed to website accessibility and this website has been constructed to meet the intention of the Level Two recommendations made by the W3C Web Content Accessibility Guidelines, and some of the checkpoints from Level Three.
Supported browsers
We endeavour to make our website as widely available as possible, however, there might be some instances where it isn't fully functional.
Here are the browsers and devices on which our website is optimised.
Desktop browsers
Internet Explorer (Versions 11, 10, 9)
Google Chrome
Firefox
Safari (Version 7 and above)
Mobile operating systems
iOS 8 and above
Android 4.4 and above
Windows 8
Listening to our website
Most operating systems include software that will read text aloud. Screen reading software will work with most pages on the Developing the Young Workforce (DYW) North East website.
Page loading times
We continuously monitor the performance of our website, and make every effort to make the loading time as fast as possible. However there may be occasions when you notice some changes in speed which are out of our control. Factors which may affect the speed of the website are the performance of your Internet Service Provider, the amount of traffic on the web at one time and your connection speed
Screen resolution
Our website is designed to fit most screen resolutions and mobile devices. We recommend a resolution of 1280 x 1024 or higher for desktop users.
General information
We've designed this site with accessibility in mind. Some of the general features include:
The use of clear, simple language which is easy to understand.
The use of common web conventions.
Avoiding the use of blinking or flickering elements.
The use of validated HTML and Cascading Style Sheets (CSS)
Background, text and colour
Careful use of text colours, size and background colours can help people with a range of visual impairments.
While we've used clear, legible fonts for all text and headings you can adjust sizing in your browser. For example, in the Firefox browser, select View, then Text Size, and then choose increase, or decrease.
Links and navigation
Structuring a website so it is simple and streamlined to use helps to improve the experience for all. For example, placing page items in a logical order and making the website easy to navigate helps people with visual impairments, motor deficiencies and cognitive disabilities. We've made navigation links consistent between pages throughout the site.
